CentNow · Quick Voucher Express Limited
Funds & payment processing
This page explains CentNow’s position in simple language so agents, customers, partners, and stakeholders can understand what the app does.
What CentNow does
CentNow provides the app, agent workspace, transaction technology, records, support workflow, and visibility tools. It helps approved agents submit and track supported services through connected payment arrangements.
What CentNow does not do
CentNow does not store customer money, operate a customer wallet, or present dashboard figures as a bank account. The float, balance, transaction, and commission figures shown in the app are operational records used for activity, reconciliation, and agent visibility.
What payment channels do
CentNow routes approved requests through applicable authorised payment channels. Those channels handle payment processing and settlement under the relevant arrangements.
If something goes wrong
Keep the transaction reference, do not submit repeated requests without checking status, and contact CentNow support. CentNow will review the dashboard record and route execution, settlement, refund, or safeguarding questions through the applicable partner process.