Deposit and withdraw
Serve approved customer requests across supported mobile-money networks and keep a clear transaction record.
Mobile money technology for Zambia
One simple place for everyday mobile money work.
CentNow helps approved agents manage deposits, withdrawals, payments, bills, transaction records, float, and commissions in one clear workspace.
Built with protected transaction records and approved payment partners.
What agents can do
Tools for a busy agent desk
CentNow brings the main daily tasks into one organised technology platform.
Accept payments
Help businesses receive payments while keeping their activity easier to review and manage.
Bills and records
Use one workspace for supported bill-payment services, receipts, history, float, and commission information.
How CentNow works
A technology platform connected to authorised payment channels
CentNow routes approved requests through connected payment channels for processing, settlement, and status confirmation.
1
Agent uses CentNow
The approved agent enters the transaction details in the CentNow app and checks the customer information before submitting.
2
The payment is processed
The request is sent through the applicable authorised payment channel for processing.
3
CentNow records the result
CentNow shows the returned status and keeps operational records for transactions, float, reconciliation, and commission visibility.
Authorised payment channels handle payment execution and settlement. CentNow does not hold customer funds, issue a wallet, or operate as a bank.
About CentNow
Clear technology. Clear responsibilities.
CentNow is a product of Quick Voucher Express Limited, created to make payment work easier for approved agents, customers, and merchants in Zambia.
CentNow provides the app, agent tools, transaction records, support workflow, and status visibility while authorised payment channels handle payment execution and settlement.
We protect access to our systems and keep operational records for activity, reconciliation, float, and commission information. Customers and agents should use approved CentNow channels and should never share a PIN, password, or one-time code.
Our position
CentNow is a transaction-technology platform. We do not hold customer money, issue a customer wallet, or present ourselves as a bank or payment systems business.
Payment processing and funds are handled through applicable authorised payment channels.
Read our full operating modelCommon questions
How funds and responsibilities work
These answers explain CentNow’s role in simple language.
Does CentNow keep customer money?
No. CentNow provides the technology and operational records. Authorised payment channels handle payment processing and settlement.
Who processes a payment?
CentNow sends an approved request through the applicable payment channel. A request is complete only after the final provider status is returned and recorded.
Is CentNow a bank?
No. CentNow is a transaction-technology platform. It does not issue a customer wallet or operate as a bank.
Need help?
Talk to the CentNow team
For agent applications, transaction questions, or support, use the approved CentNow contact channels.